How it works, from first message to finished work
No technical knowledge needed, and nothing starts until you say yes. This is exactly what happens, step by step.
You tell me what's not working
- You
- Write a few lines: three short questions, no technical words. Or, if you prefer, describe your business step by step in the client area.
- Me
- I read it myself and reply by email, usually with a few questions.
We talk
- You
- Tell me how your business works day to day: what takes time, what customers ask, what you'd like to change.
- Me
- I listen, ask questions and work out what would actually help. Sometimes that's less than you expected.
You get a proposal
- You
- Read it in your client area: what I understood, what I'll do, what's included, the price and the timeline.
- Me
- I write it in plain words, with a clear price. If something isn't right, we change it.
You approve
- You
- One button in your client area. Nothing starts before this.
- Me
- I get to work and set up your project page.
I build it, you follow along
- You
- See where things are on your project page. Send me what I ask for: photos, texts, opening hours.
- Me
- I build it, test it on phones and computers, and show you the progress.
It goes live, and I show you how to use it
- You
- Try it with me. Ask anything.
- Me
- I walk you through it step by step, so you know how to use it.
Later, only if you want
- You
- Ask for help or small changes when you need them.
- Me
- I suggest useful next steps in your client area. No pressure.
Your client area
A private page where you find your proposal, the progress of your project, your files and your invoices. You always see what's happening and what, if anything, I need from you.
See a demo of the client area →Your project page
Your café
Your proposal
Waiting for your OK- A new website, easy to read on phones
- Menu and opening hours always up to date
- Table bookings online
PriceWritten in your quote
Progress
- ProposalNow
- DesignNext
- BuildNext
- OnlineNext
Files
- Homepage draft
- Menu photos
Invoices
—
Price and payment
Every project has a clear written price in the proposal, before anything starts. Asking costs nothing.
Invoices appear in your client area, with what you owe and when. The payment details are on each invoice.
Questions people ask
Do I need to understand technology?
No. You explain what's difficult in your business; I translate it into the right tools and explain them in plain words.
What does it cost?
It depends on what we build. You get a clear price in writing before anything starts, and you decide.
How long does it take?
It depends on the work. The proposal says how long it will take, so you know before you approve.
Do I have to create an account?
No. Just write to me. If we work together, you get access to your client area. If you like, you can also create an account yourself and describe your business step by step.
Can we speak Italian?
Yes. Write to me in English or Italian.
Already working with me?
Open your client area →